Virtual Office Software is more than just a Customer Relationship Management software package, it offers you the total solution to combine all your islands of information within your workplace … together in one easy to use package.

Imagine your whole office is on the PC screen… Imagine having a single electronic filing cabinet for all the knowledge and information in your company… Imagine never having to file anything ever again… Imagine an invisible secretary who organises your daily work schedule, reminds you to make all your calls and delivers all your fax and email messages to you… Imagine being in total control of your sales activities....and…Imagine this all works beautifully with what you're already using!

Every piece of information you need to run your business … including incoming faxes, emails, letters, e-commerce enquiries and orders are available from a single electronic filing cabinet on your screen. Manual filing and administration can become a thing of the past … allowing you more hours in the day to concentrate on your core business.

Virtual Office has been developed and brought to market in close working partnerships with mainstream business software developers such as Microsoft and Sage. As a result of this close collaboration the product is exceptionally well integrated to Microsoft Office and mainstream accounting software (e.g. Sage, Pegasus) to provide the end user with a truly paperless office where nothing needs to be entered more than once.

We believe that Virtual office is the most advanced and complete Customer Relationship Management (CRM) product available. For your added peace of mind Virtual Office is future proof, flexible and totally scaleable ... so it can be tailored to your individual needs both now and in the future.

Given a choice of CRM packages most companies will choose Virtual Office:

• It is very easy and pleasant to use
• Links seamlessly with Sage and Pegasus Accounts software.
• Pro-actively creates follow up reminders every time you correspond with customers and prospects.
• Pulls together all your islands of information including internal documents, scanned documents, incoming emails, incoming faxes and accounting information. So when you pull the file on a contact you can be confident of having all the information you need in one place.
• Allows you to use all your existing contact information without retyping.
• Has a built in Help Desk facility to manage customer service and support.
• Includes an automated sales process enabling you to manage all aspects of a sale from initial enquiry, through quotation to final order with automatic follow ups, no retyping, detailed product information (including stock levels) and a full audit trail.
• Has built-in graphic reporting that shows your actual sales, forecast sales and marketing results with the facility to drill down to any level of detail.

There are 2 completely compatible Editions of Virtual Office which cater for the highly variable needs of small, medium and large companies. So for example a small company can start with the Small Business Edition and upgrade flawlessly to the Enterprise Edition at any time in the future.